Workspace Invisible in Lotus Notes

Problem

In Lotus Notes 8.x Standard client, you customize a toolbar by adding the Workspace button. When you attempt to click the Workspace toolbar icon, nothing happens. Additionally, if you focus the mouse on any of the tabs listed below, clicking the button does nothing:

- Mail
- Calendar
- Contacts
- ToDo

 

Cause

The issue is seen only in the Notes 8 Standard Configuration. The issue occurs when the focus is currently in a Java based database/view/document or other user interface (in your mail file or contacts).

Resolving the problem

This issue is fixed in 8.5.2 Fix Pack 2 and 8.5.3

Workaround
Change focus to a non-Java based database/view (such as the Home page or a Notes database other than mail) and then click the Workspace icon.

Steps to reproduce issue:
1. In Notes select File > Preferences. Expand the Notes Toolbar section and select Customize.
2. Add the Workspace button/icon to one of your toolbars, such as the Universal toolbar.
3. Select OK to save the changes.
4. Switch to your mail file.
5. Click the Workspace icon on the toolbar. The Workspace does not launch.